This week, the largest publicly traded company in Canada by market capitalization — the Royal Bank of Canada — told its employees to return to the office at least four days a week starting this fall (you know, once the summer is over). This is a first among Canada's largest banks, but it's still more timid than what US banks have been doing. JPMorgan Chase, for instance, asked its employees at the start of this year to return to the office 5 days a week. Goldman Sachs did the same way back in March 2022. And when people weren't doing it, they sent reminders.
Since at least 2023, RBC has been saying that remote work is hurting productivity. And if that is true, then this is an imperative. Of course, it's also a positive thing for cities. In-office work is a centralizing force. But the really important thing to be focused on here is productivity. Canada has an existential productivity crisis. We used to closely track the US, until we didn't. From 2001 to 2021, the US saw its labor productivity grow at roughly 2% per year. In Canada, our growth rate fell to 0.9% per year, which is why this chart from Statistics Canada looks the way it does.
What this suggests is that the Canadian economy has not yet entered the 21st century. We haven't innovated enough. We aren't commercializing enough of our research. We aren't taking enough risks and funding new ideas. We aren't starting enough big new companies (despite being smart and highly educated). And I would argue that we over-indexed on housing and construction. And I say this last point as a real estate developer! Though it's not as self-sabotaging as it may seem. Developers need a strong macro environment in which to build into. You can't grow a robust economy by just building housing.
Now, I don't know if any of these things will absolutely require people to be in an office 5 days a week. Maybe hybrid is enough. Productivity isn't perfectly correlated with in-office work from what I can tell. But I do know that for Canada to enter the 21st century it's going to require hard work, a culture of greater risk taking, more innovation and entrepreneurship, and a relentless desire to out-compete the rest of the world. The goal is to be the best, or at least it damn well should be. But for this to happen, I do believe that, broadly speaking, it will demand more, not less, time together with people.
Cover photo by Annie Spratt on Unsplash
